Annual maintenance contracts covering monitoring, security updates, fixes and continuous enhancement for the systems your business runs on.
What you receive
Launch is the start of a system's life, not the end of ours. Our support and AMC plans keep ERPs, portals and apps secure, monitored and improving, with a named engineer who knows your system.
We also take over systems built by others, after a code and infrastructure audit, when the original vendor has moved on.
Application, infrastructure and job monitoring with alerting and on-call response.
Framework, OS and library patches on a schedule, with vulnerability scanning.
Ticketed support with response and resolution targets by severity.
A monthly bank of hours for improvements, reports and small features.
Tested backups, restore drills and documented recovery plans.
Audit, stabilise and maintain software built by previous vendors.
Technologies we typically use
Industries this serves
A modular ERP deployed on the manufacturer's own intranet across three units, covering production, stores, payroll with PF and ESIC logic, and GST e-way bill generation.
Usually yes, after an audit of the code, infrastructure and documentation so we can commit to realistic SLAs.
Book a free architecture session. We'll understand your operations, identify the highest-impact opportunities and outline a clear roadmap, with no obligation.