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Vibrant Coders
CRM development

A CRM shaped around how your team actually sells.

Lead management, multi-stage sales pipelines and multi-channel automation across email, SMS and WhatsApp, tailored to how your team sells.

What you receive

  • Sales process map and data model
  • Web CRM with role-based access
  • Mobile app for field sales
  • WhatsApp, email and SMS automation
  • Dashboards, exports and ERP integration
Discuss CRM

Generic CRMs are built for a sales process that looks like a funnel on a slide. Real pipelines have dealer networks, site visits, quotations with revisions, credit approvals and follow-ups on WhatsApp. We build CRMs that model those realities instead of asking your team to work around them.

Because we also build ERPs and portals, your CRM connects to quotations, stock, dispatch and receivables rather than living in a silo.

What we build

CRM Development, in practice.

  • Lead capture & routing

    Website, IndiaMART, ads, inbound calls and WhatsApp leads captured into one queue and assigned by territory, product or load.

  • Pipeline & quotation management

    Multi-stage pipelines with versioned quotations, approval rules, margin checks and conversion analytics.

  • WhatsApp Business automation

    Verified WhatsApp Business API flows for follow-ups, order confirmations, payment reminders and support, with human hand-off.

  • Multi-channel sequences

    Email, SMS and WhatsApp sequences triggered by stage changes, inactivity or events in your ERP.

  • Field sales & dealer apps

    Mobile apps for visits, check-ins, orders and collections, working offline on the road.

  • Reporting & forecasting

    Territory and rep dashboards, funnel velocity, win/loss reasons and forecast accuracy for leadership.

Our approach

How we keep it maintainable.

  • Map the real sales process with reps and managers before designing a single screen.
  • Design for adoption: fewer required fields, mobile-first capture and automation that removes work rather than adding it.
  • Integrate with ERP, telephony and messaging so data is entered once.
  • Roll out by team with coaching, then iterate on what the reports reveal.
Related work

Where we have done this before.

Distribution · B2B portal

B2B distributor portal with scheme engine

A distributor ordering portal with tiered pricing, credit control and a scheme engine for turnover, slab and quantity schemes, integrated with the brand's ERP and WhatsApp.

  • Laravel
  • Vue.js
  • MySQL
  • Redis
Same-day
scheme eligibility visible to distributors
At checkout
credit and pricing rules enforced
Zero
re-keying of distributor orders
Why build a CRM instead of using Zoho or HubSpot?

If a packaged CRM fits your process, use it; we will say so. Custom CRMs make sense when your pipeline has dealer hierarchies, complex quotations, approval chains or deep ERP integration that packaged tools handle poorly or price punitively per seat.

Can you integrate the WhatsApp Business API?

Yes. We work with Meta's official API via approved providers, including template approval, opt-in management and hand-off to human agents.

Let's talk about CRM.

Book a free architecture session. We'll understand your operations, identify the highest-impact opportunities and outline a clear roadmap, with no obligation.

info@vibrantcoders.com+91 82000 98823Ahmedabad · Deploying globally